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Collection Agency forms Strategic Alliance with BPO Firm (http://www.collectionindustry.com/item/19115) April 24, 2006 Accounts Receivable Management, Inc. a US-based accounts receivable management firm and NARS, a widely recognized Business Process Outsourcing (BPO) firm announce a strategic alliance and servicing agreement. This alliance affords Accounts Receivable Management, Inc. the ability to provide a near shore solution to its existing and prospective clients with scalability at sites in Montego Bay, Jamaica and Panama City, Panama. "The ability to add value in servicing by augmenting our existing dedicated domestic collection strategies is the strength of this strategic alliance," says, Joe Burch, Senior Vice-President of Accounts Receivable Management, Inc. "ARM has built its reputation on service while providing outstanding results and the addition of this agreement clearly enhances the services we are able to provide." Mike Cosenza, Senior Vice-President of Accounts Receivable Management, Inc. adds: "Being able to provide broad scalability at all collection levels and enhance our bilingual collection strategies offers tremendous potential to our clients. Planning for the future has always been one of our keys to success and this alliance puts us in a position to service our clients better today, and for years to come." NARS Executive Vice President, Gregory A. Cappa, states, "NARS is extremely pleased to have formed this strategic alliance with Accounts Receivable Management. We feel that the quality and extension of services we will be able to provide to ARM and their clients will greatly enhance their capabilities at a significant savings. We also believe that our industry is a 'people' business and the chemistry between our two firms was the deciding factor to join forces with ARM's outstanding group. We sincerely look forward to partnering with Joe, Michael, and their team of professionals. Our strategic alliance sharpens our competitive edge and ensures continued success for both of our organizations." The partnership between Accounts Receivable Management and NARS creates a new business line within the NARS family of services whereas other collection services providers will have the ability to take advantage of the high quality, nearshore labor market without significant investment. Cappa adds, "By leveraging NARS' pool of educated, professional, experienced collection personnel, our business partners can now affiliate themselves with NARS and enhance their internal performance and profitability objectives. Our Panama City, Panama site employs over 700 fully bilingual collection professionals. As the need for Spanish speaking agents continues to grow within the collection industry, we feel that NARS is strategically positioned in the nearshore market place to meet this need. We expect to employ over 200 representatives by the end of 2006 through these strategic-alliance channels alone."
At the 2005 Wachovia Business Partner Conference held October 19-20 at the Sawgrass Marriott in Florida, Accounts Receivable Management was presented the following Awards. Agency Management Client Services Award 2005 Agency Management Remittance Processing Award 2005 Agency Management Primary Agency of the Year 2005 Agency Management Outstanding Achievement Award 2005


FRANKFORT, KY – Governor Ernie Fletcher and Economic Development CabinetSecretary Gene Strong along with officials from Greater Louisville Inc.- The Metro Chamber of Commerce and Louisville Metro Government today announced Accounts Receivable Management, Inc. has chosen Louisville to open a new customer service center to better serve its existing clients. “Economic development is one of the most important endeavors of my administration,” said Governor Ernie Fletcher. “I am proud to welcome Accounts Receivable Management, Inc. to Louisville. The new jobs this move will create will undoubtedly help make life better for countless Kentucky families.” Accounts Receivable Management, Inc. is a full service credit and collections operation currently based in Thorofare, New Jersey employing 275 people. The company plans to expand its operations into a 10,000 square-foot facility in Jefferson County and anticipates hiring 50 full-time employees at an average annual wage of $30,000. "Our quality workforce and proximity to its customers made Louisville the natural choice for expansion by Accounts Receivable Management. It's another sign that employers recognize all this community has to offer in terms of our labor force and central location," said Louisville Mayor Jerry Abramson. "Accounts Receivable Management, Inc. is excited for the opportunity to expand its current business in the Louisville area,” stated Joseph Burch, Senior Vice President of ARM, Inc. “We anticipate an excellent workforce and look forward to a long term successful business venture in Kentucky." “Greater Louisville has a workforce that’s readily available and trained in this industry. It’s an advantage that we have over several of our competitor cities,” said Steve Higdon, president and CEO of Greater Louisville Inc. – The Metro Chamber of Commerce. “We welcome ARM to our community and look forward to working with them again in the future.” Thanks to a strong public-private partnership, Greater Louisville Inc. provides economic development services for Louisville and the surrounding metropolitan area. GLI works with companies considering new operations or expanding existing ones across the area and provides such services as: site and location analysis, workforce attraction and development strategies and entrepreneurial services. ARM, Inc. received preliminary approval from the Kentucky Economic Development Finance Authority (KEDFA) for tax credits under the Kentucky Jobs Development Act (KJDA), an incentive program aimed at increasing the number of service- and technology-related jobs in the state. The Kentucky Cabinet for Economic Development is the primary state agency in Kentucky responsible for creating new jobs and new investment in the state. New business investment in Kentucky in 2003 totaled more than $1.56 billion with the creation of just over 13,800 new jobs. Information on available development sites, workforce training, incentive programs, community profiles, small business development and other resources is available at www.thinkkentucky.com.